glasseyeindustries web store FAQ section

I use the United States Postal Service (USPS). The exact method varies, depending on the item. Typically, I use first class for everything but books (media mail) and priority for anything heavier or more collectible...

You bet! Every picture included in our listings is a picture of the exact item that will be mailed to you. Keep in mind, however, that some of the actual pictures will display color variations (based on camera used, lighting and monitor adjustment).

Paypal, Google Checkout, money order, cashier's check, and personal check (please note that item may be held for up to ten days until personal checks clear)...

Security is obviously a top priority, and we are protected with SSL (secure order protection, secure certificate or digital certificate), a protocol used for securely encrypting and transmitting electronic information between web servers across the Internet. It is the most popular method for ensuring the secure transmission of information.

Hexsie yeah! We're always down to combine shipping whenever possible and help out repeat customers. Typically, the shipping matrix is setup to automatically combine your purchases, but, if you are ever grossly overcharged for any strange, unforseen reason, we'll straighten things out and refund the difference...

We only charge Ohio residents the sales tax, which is required by state law for their purchases (at least that's what our accountants and lawyers tell us)...

We might. At current, we operate out of three different warehouses, all of which have new product coming in on a daily basis (in fact, we can't keep up). Moreover, we are plugged into an incredibly diverse network of collectors, appraisers, resellers, eagle-eyed veterans, and toothless old flea-market dudes. On top of that, we simply buy all the time, knowing our eyes are far bigger than our means for categorizing all the glorious and wonderful stuff! In fact, what you see listed here is the most miniscule percentage of what we have access to, so drop us a line.

While we do not sell clothing in a condition that we personally would not wear, “vintage” and/or “previously-owned” simply mean “pre-worn” (somebody owned it before you). If you're a garage-sale hound and big-game thrift-store hunter like we are, you know the score. That said, I still suggest washing/dry-cleaning items upon receipt, as most are vintage pieces with previous owners (unless otherwise noted). With regard to product, we are very diligent -- we actually have a staff of people checking product on the way in and the way out; however, on occasion, minute imperfections are sometimes unavoidable (hence, refunds can only be given in cases of complete misrepresentation). We cannot offer refunds for clothing that does not fit, so please take note of measurements or e-mail prior to purchase with any questions.

Using the 'keyword' search feature, enter the item name or category of the product in the space provided and click "search." Advanced search features are also available. If you still cannot find what you need, contact me at [email protected] and I'll be happy to assist...